OUR PROTOCOL FOR YOUR SAFE HOLIDAY
Dear customers,
We give you some precautions Salento Residence & Suite is carring out in order to guarantee you a safe and relaxed stay in our structure.
- Our staff is constantly formed and provided with personal protective equipment according to the related task
- Every staff member’s body temperature is measured right before every shift starts
- All inside the structure, sanitizing gel dispensers are available, as well as signs indicating small standards of behavior, to be adopted for a fruitful collaboration
- The common areas are sanitized frequently, with particular attention to the elements of greatest contact (eg handles, handrails …)
- Tables and chairs in the common areas are properly outdistanced
- Accomotations are suitably sanitaized after each departure
- We use disinfection products based on sodium hypochlorite diluted 0.1% or with 70% ethyl alcohol
- Keys, which will be kept by the customer during the entire stay, are sanitized at each check-out
- All the objects given to the customer, are sanitized before and after each use
- Air conditioning system filters are constantly monitored and cleaned
- For payment procedures, electronic means are preferred
The effort we ask to our customers is translated into some precautions that will help us all to experience a safe and peaceful vacation, in mutual cooperation:
- Wear your mask in the reception and when mantaining at least one meter distance is not possible
- Often sanitize you hands, above all before entering common areas and before and after using common toilets
- Cover your mouth and nose when you sneeze or cough
- Instantly inform the staff in case of fever or flu-like symptoms
- Avoid gatherings in common aereas, both inside and outside
- Only 5 people at time can use the swimming pool
- Right before using the pool, take an accurate shower
- Use your own towel when sitting on sunbed cushions
- Keep the keys with you during your stay
- At the check-out, leave the windows open in order to air out the room, so that the housekeepers can safely get in the room